Service operator
Jorge Rodrigues, an individual selling under the Finora name.
Business country: Brazil.
Business address: Rua Miguel Lemos 7, Rio de Janeiro, RJ, 22071-000, Brazil.
Service and privacy enquiries
Jorge Rodrigues is responsible for Finora product support and privacy enquiries. For an account issue, provide enough information to identify your account and describe the problem. Do not submit your password, login link or full payment-card number.
Use the contact form below for product help, account access, billing or privacy requests. Select the relevant topic and provide an email address for our reply. Paddle buyer support below is also available for Paddle purchase enquiries.
You can also write to the business address above. For consumer requests governed by Brazil’s electronic-commerce rules, Finora must respond within five days. Privacy requests follow the applicable periods described in the Privacy Policy.
What Finora offers
Finora is subscription software for ecommerce businesses, covering data imports, profit and inventory analysis and AI-assisted guidance. Included capabilities and workspace limits are shown on the comparison page. Features labelled as planned are not currently delivered.
Website, application and purchases
The marketing website is hosted on Framer. The account service and dashboard are delivered through Lovable Cloud at finoradashboard.app. Paddle is the Merchant of Record for orders made in Paddle checkout.
Paddle buyer support is available for purchase, billing, cancellation and refund enquiries. Product support and privacy requests remain Finora’s responsibility.
Website materials and external links
Rights in Finora’s software, branding, site materials and third-party assets belong to their respective owners. Customers retain rights in their uploaded information under the Terms. External services have their own terms and privacy information.